Shipping Policy – Wild Mellow

Last Updated: January 2025

At Wild Mellow, we aim to deliver your orders safely and on time. This Shipping Policy explains how we handle order processing, delivery, and related logistics.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Coverage

We currently ship across India through trusted delivery partners. For remote or restricted locations, delivery availability will be confirmed during checkout.

3. Delivery Timeline

  • Standard delivery: 3–7 business days depending on your location.

  • In case of delays due to logistics or weather conditions, customers will be notified by email or SMS.

4. Shipping Charges

  • Orders above ₹999 qualify for free shipping.

  • A standard delivery charge of ₹50–₹100 may apply to orders below ₹999 based on location.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking ID via email or WhatsApp to monitor your shipment status in real time.

6. Delayed or Lost Shipments

If your order is delayed or lost during transit, please contact us at support@wildmellow.com. We will coordinate with the courier partner to resolve the issue promptly.

7. Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping details.

  • In case of incorrect address or failed delivery attempts, re-shipping charges may apply.

8. International Shipping

Currently, we do not offer international shipping. Updates on global delivery options will be announced on our website.

9. Contact Us

For shipping-related inquiries or support, reach out to:
Email: support@wildmellow.com
Website: www.wildmellow.com